Travelers with disabilities, medical conditions, and other circumstances can call TSA Cares (855-787-2227) 72 hours before traveling with questions about screening policies. procedures and what to expect at the security checkpoint. Travelers may request a TSA Officer who has been specifically trained to meet them upon arrival at the airport to assist with a smooth security screening. Visit tsa.gov/contact-center/form/cares for more information.

Each airline has a vendor available to provide wheelchair assistance for their travelers. To request wheelchair assistance, contact the airline directly (or go to the ticket counter) before your scheduled flight.

All restroom facilities are equipped for wheelchair access. Four sets of Men/Women restrooms are located on each concourse. An additional two sets are in the Airport's Domestic and International Lobby. Unisex family restrooms are located throughout the Airport. An adult changing table is located in the family bathroom at Concourse F atrium near Atlanta Bread.

Not all disabilities are visible. Some disabilities can be invisible, such as autism, anxiety, hearing loss, PTSD, and more. The Hidden Disability Sunflower brings awareness that the passenger may not disclose. Hartsfield-Jackson Atlanta International Airport offers the Sunflower lanyard and ID card, or pin for travelers to wear discreetly to let people know that they have a non-visible disability and that they may need extra help.

Please submit an anonymous survey here. Once the survey is complete, you will receive a confirmation email valid for 15 days with details on how to retrieve a Sunflower lanyard and ID card or pin at one of the Airport's information desks.

In partnership with Hartsfield-Jackson Atlanta International Airport and autism advocacy group The Arc, Delta Air Lines launched the ATL’s first multisensory room to provide a calming, supportive environment for customers on the autism spectrum.

The code to enter the sensory room can be obtained by visiting any Delta Check-in counter or the Information Desk located on Concourse F, departures level.

All passenger elevators are accessible. Accessible drinking fountains are available near the restrooms and on all concourses. Water refill stations are available on all concourses excluding Concourse F.

Hartsfield-Jackson Atlanta International Airport welcomes passengers' pets and service animals. The Airport provides indoorService Animal Relief Areas (SARA) located on every concourse near Gates T7, A10, B33, C17, E15, F7, and D Centerpoint.

There is a 1,000-square-foot dog park in the Ground Transportation area on Domestic Terminal South outside of doors W1 and W2. The fully fenced park offers biogradable bags along with benches. An additional pet relief area is located at the Arrival level of the International Terminal, right outside Door A1.

Our nursing rooms provide a private place for nursing mothers traveling through Hartsfield-Jackson Atlanta International Airport. The suites can be locked from the inside and have bench seating, a small diaper changing station, and a socket for breast pumps. The nursing rooms are located pre-security in the West Crossover, and on each concourse.

Wheelchair charging stations allow people with electric mobility devices enjoy travel without the stress of low batteries. Hartsfield-Jackson Atlanta International Airport offers three wheelchair charging stations, allowing passengers to recharge while waiting for their flight. The charging stations include the 13.5 x 11 x 5 weatherproof NEMA enclosure with a 24V 5-amp charger for wheelchair/scooters. There is a power source for universal charges and specialty charges that travelers carry with them. There is also a USB port so users can charge a cell phone or tablet simultaneously. These charging stations are located near gates A26, A11 and C17.

Hartsfield-Jackson Atlanta International Airport offers several modes of transportation to passengers with disabilities, such as taxis, limousines, shared-ride shuttles, hotel shuttles, and off-airport parking shuttles.

Contact the ground transportation companies directly to request special assistance, a wheelchair lift, or ramp-equipped transportation.

For additional information, contact ATL Ground Transportation at 404-530-6674.

The Metropolitan Atlanta Rapid Transit Authority (MARTA) public transit system includes elevator access for customers with disabilities. For more information on MARTA's passenger services, call 404-848-4711 or visit itsmarta.com.

Greyhound Lines, the nation's largest provider of intercity bus transportation, offers assistance to customers with disabilities. The Greyhound system includes a boarding and departure destination at Hartsfield-Jackson with direct access to the Airport's Domestic Terminal.

For assistance, contact Greyhound at 800-752-4841 at least 48 hours before departure, or visit grehound.com/en.

Parking for passengers with disabilities is available in all Airport parking areas. Once you’ve selected an area, follow signs to the designated parking spaces closest to the Airport's terminals.

Passengers with wheelchairs are encouraged to use the Airport Park Ride facility, which provides a convenient domestic terminal service. A free, wheelchair accessible shuttle bus will pick up passengers and take them to curbside check-in.

Vans taller than 8 feet should park in Park-Ride lots. Upon returning to Hartsfield-Jackson, Park-Ride customers are picked up at the Ground Transportation area.

For additional information, contact ABA-Lanier-Hunt 24 hours a day at 404-530-6725.

A disability should not restrict traveling to destinations both international and domestic. Hartsfield-Jackson, along with its partner airlines accommodate the needs of all guests. Before planning your next trip, visit these links for a few travel tips:

- Air Travel Tips for People with Disabilities

- Air Travel with Your Guide Dog or Service Animal

- SATH Society for Accessible Travel & Hospitality

- Tips to Make Traveling with a Disability Easier

- Rick Steve's' Europe Tips for Travelers with Disabilities

Hearing Loop (T-Coil) systems are available at all information desks on Concourse E, Concourse F, and in the Domestic Terminal. The TTY number for the Domestic Terminal is 404-530-6665.

The Interfaith Airport Chapel provides a ministry of presence to the interfaith community of passengers and employees at the world’s busiest airport.

Chaplaincy services are available throughout the week at multiple Airport locations. In addition to services, the prayer room in the Domestic Terminal Chapel and the chapels on Concourses E and F are open 24 hours a day, 7 days a week.

The Chaplain Office is next to the chapel in the Domestic Terminal atrium on the third floor. The office is open from 9 a.m. to 5 p.m. on weekdays.

For additional information, contact (404) 762-1051 or visit www.ATLchapel.org. Emergency services are available 24/7 at (404) 762-1051.

To access an interpreter:

1. Call (800) 874-9426

2. Provide Client ID# 713283

3. Indicate Language Required

Document the name and ID# of the interpreter for reference. Brief the interpreter and give any special instructions.